Maze Sniping Privacy Policy

Who we are

EnterGex develops and publishes Maze Sniping, and is responsible for how the game and EnterGex use your information (in data protection law, EnterGex is the controller). For any privacy question or request, email support@entergex.com.

What the game keeps on your device

• Whether you chose to play as a guest or to sign in with Google.
• If you signed in, your Google display name, so the game can show it.
• Your settings: graphics quality and haptic feedback.
• Your coins: your balance, the shop items you own, the turret finish you have equipped, and whether you have had the one-time bonus for your first victory.
• Your Drone Universe progress: which worlds you liberated and the best stars you earned on each.
• If you buy coins, the purchase token that Google Play gives each coin purchase, an identifier that contains no payment details, and when Google Play last listed that purchase. The game keeps each token for up to 30 days after Google Play last lists the purchase, so that a purchase is not delivered twice.
• If you buy something that stays unlocked permanently, a list of those purchases, so they open instantly, even offline. The game refreshes the list from Google Play each time it checks your purchases.

This information is stored only on your device. EnterGex never receives it. The Unity game engine that runs Maze Sniping may also store technical values on your device, such as display settings, for its own operation.

Sign in with Google

Signing in is optional, and every part of the game works without it. It is offered only in versions of the game that support it, such as the Android app; if you don't see it, your version offers guest play only. If you choose Sign in with Google, Google shows its own sign-in screen. With your permission, Google then gives the game a signed token that confirms your identity and contains your basic Google profile: your name, email address, profile picture and Google account ID. On your device, the game checks the token's details: that it names Google as its issuer and this game as its recipient, that it answers this sign-in request, and that it is still valid. It keeps only your display name and immediately discards everything else. The token itself is never saved and is never sent to EnterGex or anyone else.

Google handles the sign-in itself under the Google Privacy Policy: https://policies.google.com/privacy

Coins and purchases

You earn coins by playing, and in versions of the game that sell coin packs, you can also buy them. You don't have to give us any information to play; buying coins needs a Google account with Google Play.

Google Play handles every purchase in its own purchase screen, under the Google Play Terms of Service and the Google Privacy Policy. Google is responsible for the payment information it collects there and does not handle it on EnterGex's behalf. EnterGex and the game never see your card or other payment details.

To deliver your coins, the game asks Google Play on your device for its prices and for the purchases you have made in this game, checks that Google Play signed each purchase, and then tells Google Play that the coins were delivered. These requests go to Google, never to EnterGex. Google Play's billing software, which is built into the game, also sends Google technical information about how it is working.

Google gives EnterGex a record of each order in Google Play Console, the service developers use to publish on Google Play. A record shows the order number, the item, its price and tax, the date and time, whether it was charged or refunded, the model of the device used, and the buyer's approximate location: always their country, and for some orders also their state or region, city and postcode. Play Console also lets us find an order from the buyer's email address. We use these records only for our accounts and taxes, to handle refunds, and to help you when you contact us about a purchase. We don't sell them, and we share them only when our accounts and taxes require it, for example with a tax authority or an accountant. Google may process purchase information outside your country, under the safeguards the Google Privacy Policy describes.

Coin purchases are also covered by the Maze Sniping Terms of Use, which the game's shop links to.

What the game does not do

• It shows no ads and contains no advertising or analytics software.
• It does not track you or build a profile of you.
• It does not access your location, contacts, photos, files, camera or microphone.
• It does not send your information to EnterGex. The only company it exchanges information with is Google, for sign-in and purchases, as described above.
• It makes no automated decisions about you. Its only automatic check is whether Google Play signed a purchase before the game delivers it.

Permissions

On Android, the game requests internet access, which the Unity game engine includes, and two permissions that Google Play's billing software adds: one to offer purchases through Google Play, and one to see whether your device is online. Android grants all three without asking, because they carry little risk to your privacy. Apart from that billing software reporting to Google, the game makes no network requests of its own: sign-in and purchases run through Google Play services and the Google Play Store app on your device.

How your information is protected

The game checks every sign-in token and every purchase on your device before using it. It never stores sign-in tokens, passwords or payment details, and it keeps a purchase token for no more than 30 days after Google Play last lists the purchase. It keeps only the items listed above. If your device backs up app data, Android may include these items in that backup, which you control in your device settings.

How long information is kept

• Information on your device stays there until you delete it with Delete my data or uninstall the game. Signing out removes your display name. Purchase tokens are kept for up to 30 days after Google Play last lists the purchase, to prevent double delivery, and Delete my data erases them sooner.
• Order records stay in Play Console, where Google keeps them under its own rules. Any copies we make for our accounts are kept only as long as tax and accounting law requires.
• If you email us, we keep your message only as long as we need it to deal with your request.

Delete your data

You can delete everything the game keeps, at any time:

• In the game, open Settings, choose Account, then Delete my data. This erases everything listed under What the game keeps on your device, including your coins, shop items and Drone Universe progress, and signs you out of Google in the game.
• Signing out on the same screen removes your display name.
• Uninstalling Maze Sniping removes all of its data from your device.

Coins, shop items and Drone Universe progress exist only on your device, and neither EnterGex nor Google Play keeps a copy, so deleting them is permanent and we cannot restore them, including coins you paid for. The one exception is a coin purchase that Google Play is still confirming when you delete your data: the game may deliver its coins again afterwards. Purchases that stay unlocked permanently are different, because they belong to your Google account: Google Play gives them back the next time the game checks, right after Delete my data, and when you reinstall the game or move to a new device. If your device backs up app data, Android may also bring back your coins and other game data from that backup when you reinstall the game or set up a new device.

Delete my data reaches only what the game keeps on your device. It cannot delete Google's records, such as your Google Play order history or the order records described above; your Google Account's privacy controls, at https://myaccount.google.com, cover your data with Google. Apart from order records and any emails you send us, EnterGex holds no information about you. If you have any question about your data, email support@entergex.com.

Legal bases

If you are in the European Economic Area or the United Kingdom, data protection law asks us to name the legal basis for each use of personal information:

• Keeping your sign-in, settings, coins, game progress and purchases on your device, and delivering what you buy: to provide the game and what you asked for (contract, Article 6(1)(b) GDPR).
• Keeping order records for our accounts and taxes: required by law (legal obligation, Article 6(1)(c) GDPR).
• Handling refunds and answering your messages: to provide what you bought (contract), or, for other messages, our legitimate interest in replying to you (Article 6(1)(f) GDPR).

Your rights

Wherever you live, you can ask us for a copy of the personal information we have about you, and ask us to correct or delete it. If you are in the European Economic Area or the United Kingdom, you can also object to how we use it, ask us to restrict its use, and ask for it in a portable form. You can also complain to a data protection authority: in the European Economic Area, the one for where you live or work, listed by the European Data Protection Board at https://www.edpb.europa.eu; in the United Kingdom, the Information Commissioner's Office, at https://ico.org.uk. To use any of these rights, email support@entergex.com, and include your Google Play order number, from Google's receipt email, so we can find your order. We reply within one month. We cannot change or delete the records Google keeps in Play Console, but we will help you reach Google, and we delete our own copies as soon as the law allows.

California privacy rights

If you live in California, you have the right to know what personal information we have about you, to have it corrected or deleted, and not to be treated differently for using these rights. The personal information we receive is the order records described above and any messages you send us. Order records include commercial information, such as what was bought and for how much, and the buyer's approximate location. We get them from Google Play and use them only as this policy describes. We do not sell or share personal information, as California law defines those words. To make a request, email support@entergex.com.

Children

Maze Sniping is not directed at children under 13, and we do not knowingly collect personal information from children under 13. Every purchase goes through Google Play. Its purchase verification setting can require a password or other verification before each purchase, and parents who use Google Family Link can require their approval for in-app purchases. If a child bought coins without permission, you can report the charge to Google Play. If you think a child has sent us personal information, email support@entergex.com and we will delete it.

Changes to this policy

If the game changes how it uses information, we will update this policy and the date at the top, and describe the change in the game's changelog.